Field Service Technician Job at NOV, New Iberia, LA

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  • NOV
  • New Iberia, LA

Job Description

JOB DESCRIPTION

PRIMARY RESPONSIBILITIES

  • Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
  • Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
  • Perform field upgrades of software and hardware and train customers on how to properly operate the system.
  • Communicate field failures and feedback reports to the appropriate departments.
  • Complete and submit field service documentation in a timely manner.
  • Perform other work-related tasks as assigned.
  • Comply with all NOV Company and HSE policies and procedures.

FACILITY/GROUP SPECIFIC RESPONSIBILITIES

  • Perform inspection of equipment/parts.
  • Provide training to other NOV Field Service Technicians.
  • Provide accurate and timely reports to appropriate personnel regarding work progress and output.
  • Work at other NOV locations when required.
  • Prepare inspection reports and maintain files of inspection documents.
  • Maintain inspection and measuring equipment; perform or arrange for calibration of equipment; and maintain equipment calibration records.

EDUCATION & EXPERIENCE QUALIFICATIONS

  • Must possess a high school diploma, GED, or equivalent combination of education and experience.
  • Minimum 2 years' NDE Level II experience required in Magnetic Particle, Liquid Penetrant, UT A-Scan Thickness, Ultrasonic Shear Wave, and Ultrasonic Phased Array.
  • Must have NDE Certifications per SNT-TC-1A.
  • Microsoft Office knowledge is required.

JOB REQUIREMENTS

  • Must possess a valid driver's license with a good driving record.
  • Must possess a valid passport or the ability to obtain one.
  • Must provide transportation from home to the office. Transportation to customers' location will be provided.
  • 24/7 on-call.
  • Offshore travel required (domestic and international).
  • Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
  • Must be able to pass offshore safety classes including but not limited to offshore water survival (HUET), firefighting, and basic offshore safety induction emergency training (BOSIET).
  • Must be able to obtain a transportation workers identification credential (TWIC) card.
  • Must be able to pass an OGUK physical.
  • Must be able to pass and hold a Level II certification in Magnetic Particle, Liquid Penetrant, UT A-Scan Thickness, Ultrasonic Shear Wave, and Ultrasonic Phased Array.
  • Must be able to pass the Jaeger II and Ishihara Test for vision.

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)

  • 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
  • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
  • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
  • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
  • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
  • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
  • All regular full-time employees receive up to 11 paid holidays per year.

Job Tags

Full time, Work at office

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