Job Description

Requisition No: 873028 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS MANAGER - SES - 80039777

 Pay Plan: SES

Position Number: 80039777 

Salary: $2,276.20 

Posting Closing Date: 04/10/2026 

Total Compensation Estimator 

The Department of Juvenile Justice Salutes our heroes.

We are honored to have the opportunity to support our nation's veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

LOCATION, CONTACT AND SALARY INFORMATION:

Location:  This position may be located in Ft. Pierce or Sunrise, Florida.

Starting Salary $2,276.20 Bi-weekly (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

Contact Person:  Melissa Johnson (813) 928-6183, melissa.johnson@djj.state.fl.us

DESCRIPTION:

This position will serve as the Bureau of Monitoring and Quality Improvement South Region Monitoring Supervisor; responsible for overseeing the regional monitors in the north region.

Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management.

DUTIES AND RESPONSIBILITIES:

The duties of this position include, but are not limited to:

This position will serve as a Bureau of Monitoring and Quality Improvement Regional Supervisor assigned to assess the performance of services provided to the Department youth in provider-operated programs or state-operated facilities.

• Supervise employees, spends most of the time communicating with, motivating, training, and evaluating employees, planning, and directing employee’s work.
• Directly responsible for the hiring, orientation, training, and supervision of staff in the region
• Responsible for developing the regional annual compliance and supplemental monitoring schedule and assigning monitors to conduct reviews.
• Ensures all applicable juvenile justice programs and services in the applicable Monitoring and Quality Improvement region receive at least one annual compliance review and applicable supplemental review(s).
• Aids and supports the Monitoring and Quality Improvement staff.
• Consults with the Prioritization and Planning unit to determine monitoring requirements and frequency of monitoring events.
• Responsible for reviewing and editing all annual compliance reports and supplemental monitoring summaries to ensure their accuracy and timely completion.
• Provides training and consultation to Department staff in monitoring services.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledgeable of Department of Juvenile Justice policies and procedures, the continuum of care of services and systems

Knowledge of basic management principles, leadership techniques, and ability to supervise employees

Knowledgeable and ability to understand and apply rules, regulations, policies, and procedures relating to operational activities

Skill in systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter

Ability to communicate effectively verbally and in writing

Ability to work independently and to plan, organize and coordinate work assignments

Ability to assess training needs

Knowledge of computer technology and systems applications of Word, Excel, PDF/Adobe, and other functional software programs such as Tableau and Access

Ability to travel

PREFERRED QUALIFICATIONS:

• Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience and 2 or more years of supervisory experience
• Two or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred
• Three or more years of contract monitoring, contract management, and/or contract procurement experience
• Previous audit or monitoring experience is preferred

SPECIAL NOTES:

Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. ‘See Resume’ is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates

Some positions in the occupation may be responsible for coordinating work and supervising employees

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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